Terms and Conditions
Shipping and delivery
Can I return an item?
Items can be returned within 14 days after delivery of the product. These must be sent by courier to HRShop.be after an email has been sent to email@example.com to announce the exchange.
The direct costs for the return to HRShop.be by the consumer are fully borne by the consumer, unless the consumer can demonstrate that the delivered product would not be in accordance with the description of the offer.
Return address: Ecosense / HRShop.be - Smalle Weegbree 5, 2820 Rijmenam
Wrong goods ordered can be returned at the expense of the buyer, only as a product in original, undamaged packaging.
The amount reduced by the postage costs will then be placed on your account.
All goods enjoy a 2-year warranty, with some products this can be more but this is mentioned on the invoice.
Will not be taken back under any circumstances:
- goods that were manufactured according to the wishes of the consumer or personalized for him
- wrongly used, soiled, damaged or incomplete items
- articles of which the packaging (or part of it) was opened
All cancellations must be made known in writing via mail, firstname.lastname@example.org. In your written cancellation you must at least state your full name, invoice and / or order number and bank account number. Items that have been specially made to order can not be canceled.
Here you will find the model form for returning. right of withdrawal.
Communication about purchased goods is done via email@example.com
Wrong goods ordered can be returned at the expense of the buyer, only as a product in original and undamaged packaging.
All goods enjoy a 2-year warranty, for some products this can be more but this is mentioned on the invoice, transport costs for returning the warranty goods is at the expense of the buyer.
Transport damage to box and product must be reported within 24 hours via info@HRShop.be, preferably with a photo. If a package is visibly damaged, open it immediately in the presence of the person delivering it and immediately have a damage confirmation made.
Steven Vanhooff, Smalle Weegbree 5, 2820 Rijmenam
IBAN BE90 7310 4498 4632