Right of withdrawal and your obligations during the cooling-off period

Items can be returned within 14 days after delivery of the product. These must be sent by courier to HRShopshop.be after an email has been sent to info@hrshop.be to announce the exchange.

The direct costs for the return to HRShop.be by the consumer are fully borne by the consumer, unless the consumer can demonstrate that the delivered product would not be in accordance with the description of the offer.

Return address: Ecosense HRshop.be -  Klein Boom 25, 2580 Putte - België

Wrong goods ordered can be returned at the buyer's expense, only if the product is in original and undamaged packaging.

All goods enjoy a 2-year warranty, with some products this can be more but this is mentioned on the invoice.

Will not be taken back under any circumstances:
- goods that were manufactured according to the wishes of the consumer or personalized for him
- wrongly used, soiled, damaged or incomplete items
- articles of which the packaging (or part of it) was opened

All cancellations must be made known in writing via mail, info@hrshop.be. In your written cancellation you must at least state your full name, invoice and / or order number and bank account number. Items that have been specially made to order can not be canceled.

Do you want to return the order? Please contact us.
Download the off-the-shelf model return form.